The Florida Department of Children and Families uses the My Access website for the distribution of SNAP benefits and EBT card management. The Automated Community Connection to Economic Self Sufficiency (ACCESS) website provides Florida residents with the ability to determine program eligibility and apply for SNAP benefits online, as well as allowing existing recipients of benefits to manage their SNAP/EBT account online. The Access program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families working towards economic recovery. The system allows customers to connect with their public assistance and SNAP information 24/7. The program is managed on the local level by the Florida Department of Children and Families.
If you’ve already been approved for SNAP benefits in Florida, you can access your card balance, transaction history, benefit distribution schedule, report a change, or request additional benefits from your My Access Florida account. In order to obtain this information you must first sign up for an account on the My Access website. If you want to learn how to register for a My Access Florida Account, check out our previous post. If you already have a My Access account, you can proceed by entering in your User ID and Password to log into your account.
If you’ve forgotten your My Access User ID or Password, then you can click the appropriate link below the Returning Users login section to obtain your User ID or reset your Password. Follow the stated instructions under each link to obtain this information.
My Access Florida Fax Number
If you would like to contact the My Access Florida customer service by fax, you may do so by faxing 1-866-886-4342. To find your local Service Center and Fax Number, you can locate that information here.
If you would like to contact the customer call center via phone, you can access that information here.
If you would like to send mail to the Florida Access Mail Center, their address is as follows:
P.O. Box 1770
Ocala, FL 34478-1770
We hope this post was helpful to you! If you would like us to provide you with more information regarding your My Access Florida account, please let us know in the comments section below. We love to hear from you!